Recently, a national medical provider was trying to find ways to continue seeing their patients, while protecting their health as much as possible. Due to restrictions with COVID-19, they were looking for a way to keep patients from grouping together in their waiting rooms. The goal was for each of their locations to be able to have the patients stay in the safety of their cars and text when they have arrived for their appointment.
The front office receives the text message, and checks the patient in virtually. When the provider is ready to see the patient, the office texts out to inform them they are ready and to “please head into the office.” These SMS tools from one of our suppliers enabled over 50 locations around the United States, with the main office phone numbers, to have queues in place for each one! In just 24 hours, the solution is now ready to text patients.
Technology Source offers these types of solutions and more to customers in the United States and beyond!
We want to make sure you know you don’t have to face this battle alone. With backgrounds ranging from former chief executives of business cloud services providers, HIPAA compliance officers, telecom executives, IT Directors, CIOs and former CIA cybersecurity experts, our senior advisors and partners are here to help you. Reach out to us today at (800) 340-8115 to source the many elements of a successful remote workforce enablement strategy.