Company :
Leading Nationwide Pharmacy
Industry :
Leading National Pharmaceutical Company
Location :
Southern California
Pharma-Co Wins National Contract With Improved Business Optimization Through Cloud
Challenge
The client was looking for a complete solution to a variety of technology issues, but the number one reason they came to Technology Source was because they were facing mounting concerns in the area of compliance from its growing list of clients - and they were hoping to win a big national contract with one of the top pharmacies in the USA.
Making changes across multiple locations with varied staff members was frustrating to senior management. The infrastructure was failing to cope with expansion of the business and lack of advanced security, reliable disaster recovery, and data backup –all while they were faced with inadequate speed and efficiency of IT Infrastructure. Security–both HIPAA and PCI compliance needs had to be strongly addressed in all solutions."
Solution
A centralized HIPAA and SOC 2 Type 1 Compliant cloud-based desktop solution, that virtualized the servers, applications, and each user’s workstations.
Advanced security.
Secure sending and receiving of emails
Remotely managed Wifi.
Full user support with US-Based Engineering Team.
Third party application support "
Results
15% INCREASE IN PRODUCTIVITY
Being able to log in to the company’s applications from any location or device allows managers and staff to spend more time working with clients. That, and everything is applied to all the company’s users globally, not one at a time.
90% INCREASE IN SPEED ADDS/MOVES/CHANGES
The speed of adding and removing employees to the system is important to the client. The client said, “The speed of is incredible. For example, it now only takes 45 minutes to bring on a new staff member. And while we have very little turnover, for the few situations we have had, just a quick call and the crew and they put the account on lock down.”
100% INCREASE IN PEACE OF MIND
The switch to Technology Source's providers means that now our client has a single source for all their IT needs. And the unique way Technology Source provides over 500 providers to compete for your business ensure vendors work hard to keep our customers happy. "
